Customer Support Channels
A 1–hour Response Guarantee
Our user service crew is educated to swiftly deal with all hosting customers’ inquiries and advice questions. Via our ticketing system, you’ll be able to post your inquiry and a support staff member will most likely go back to you within maximum one hour. Basically, practice has demonstrated that the general reaction time period is 20 mins.
A Top–quality Support Service
Contact us whenever necessary. Our crew of consultants is going to be online for you 24x7x365 to answer to all of your problems and to resolve any issue you will have. You are able to open a support ticket from your Web Hosting Control Panel or send us an e–mail message any moment. In addition, on business days, you can easily call us or use the live chatting option.
An Intuitive Help Section
Our Control Panel boasts a substantial practical knowledge base which is built into all sections. In each part, you’ll find a Help control key that will load for you a selection of step–by–step tutorials on how to work with a certain element or accomplish a specific action. Also, we have crafted course films to help you to get a better idea of the Control Panel’s interface.