Q: What does the web site migration service include? Will my site be secure?
A: The web site migration service provided by SATINWEB is completely free of charge and involves moving all your website files, databases and emails from your current provider to your brand new hosting account with us. We’ll also fine–tune all the configuration settings necessary for your sites to be completely functional on our ultra–modern cloud hosting platform.Our technicians are fully capable of moving any sort of site. With years of work experience in this field, they’re experts in the specificities of our web hosting platform, our Control Panel as well as all other popular Control Panels. For them, moving a custom–built web application with plenty of custom libraries is as elementary as moving a plain WordPress blog.
Q: Website migration seems like a lot of work. How much time does it take?
A: We try to perform all website migrations as quickly as possible. Nonetheless, we do not have a fixed time frame for web site migrations. There are different elements that you have to take into account – the sheer size of your web site and the workload of our web site migration team, etc. We always strive to accomplish each migration in under 48 hours. With smaller–sized web sites, our staff usually manages to finish in less than 24 hours.
Q: Do you need something from me before you begin transferring my web site?
A: We don’t gather any personal data. We’ll require, however, the login info for your old web hosting account as well as the name of the web site that you would like to transfer.
Q: I give you access to sensitive info. How can I be sure that you won’t abuse it?
Q: Will there be any downtime for my web site?
A: While we migrate your website, it will be available both in your web hosting account with us and in your account with your old web hosting provider. When the migration is over, we will make sure that everything is functioning correctly and that the integrity of your web content is not affected before notifying you that the migration is over. Then we’ll instruct you how to transfer the domain to your web hosting account with us and how to modify the DNS settings.
Q: Will my old hosting provider need to provide any information/help?
A: Nah. Apart from your login details for the Control Panel, we do not need anything. We’ll never get in touch with your web hosting provider. They won’t know anything about the migration either.
Q: Which web hosting providers can you migrate data from?
A: We support all Linux–powered web hosting platforms. Essentially, if we can access your Control Panel, we’ll be able to transfer your website.The only platforms that we don’t support are closed–source web site building platforms such as Wix, BaseKit, Jimdo, Website Tonight, Four Square, Mr Site, etc.